Contact/Questions

Welcome to SToN-3D

Have a question? Ask before you order. We’d rather spend time answering questions than sorting out problems later.

Focus

Our priority is simple: build and test machines that work reliably in the real world. We keep our focus on engineering, manufacturing, and documentation rather than social media or public noise. The product should stand on its own performance.

Communication

We keep communication focused and structured through:

Email support: nathan@ston-3d.com GitHub: github.com/STON-PRINTERS (development, CAD files, firmware) YouTube: youtube.com/@STōN-3D (builds, updates, demonstrations) Printed manuals and slicer profiles included with every machine

These channels exist to improve clarity, reliability, and long-term product quality.

Community

We’ve stepped back from Discord to maintain signal over noise while the product and documentation are still actively evolving. We may revisit community platforms in the future once the structure is more stable.

Files & Documentation

Files and documentation are released in stages, first to existing customers as part of ongoing support. Broader release follows once systems are stable. Please don’t email asking for files — they’ll be published when they’re ready.

Feedback

We welcome all feedback, positive or critical. It directly helps us improve the product, documentation, and overall experience. We are still in the early stages and the platform is actively evolving.

Company

Company

STōN-3D s.r.o. IČO: 21947864

Registered address: Bělehradská 858/23, Vinohrady, Prague 120 00, Czech Republic

Workshop & office: Italská 9, Prague 120 00, Czech Republic Visits by appointment only. Email first so you don’t give Nathan a heart attack.